Support

Our Receptionists: Stella, Kate, Carlene and Jaime

Reception StellaReception KateReception JaimeCarlene, Reception at West Terrace Dental Practice

We have four reassuringly calm and relaxed women on reception: Stella, Kate, Carlene and Jaime.

Our receptionists are here to put you at your ease. They’ll offer tea or coffee and the option to watch the television while you wait in our sunny and open waiting room. They’ll arrange your appointments, deal with any queries and even book you a taxi home.

Does coming in for an appointment fill you with fear and anxiety?

We pride ourselves on our gentle and kind approach and are particularly supportive of nervous patients.

Tips for being stress-free:

Visit the surgery to have a look around, meet our receptionists and dentists and see the environment.

Tell us that you’re anxious so we know beforehand.

Pick an appointment time early in the morning so you have less time to dwell on it.

The first appointment will simply be a check-up so don’t worry that you’ll be launched into treatment. See this first visit as your chance to get to know us.

Bring a friend with you to your appointment. We won’t mind if they accompany you throughout the check-up or treatment.

We have DVDs, (and other audio-visual distractions), so you can listen to music or watch a film during your visit. It will help you relax.

Hendrix, our occasional canine visitor, can be seen in our garden. He is very friendly and might make your visit just a little bit more appealing.

Posted on 4th November 2015 in Practice News

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